HUMAN TOUCH

 

 

HUMAN TOUCH

After completing his Ph.D. in Mechanical Engineering, Dr. Satish started applying to various organizations for an appropriate position. Due to a powerful resume, Dr. Satish got calls from several high-tech organizations. Finally, he chose the company LATEST TECHNIC LTD. with a total workforce of over five thousand personnel, located in Nashik district in the state of Maharashtra.

Soon after taking charge of his position, Dr. Satish took account of the facilities available, and the short-term and long-term goals of the company. Very soon Satish was immersed in managing the R & D group.

Mr. Vikas Adhikari, the dynamic Managing Director took note of the whole-hearted working of Dr. Satish. He interacted regularly with Dr. Satish.

One day, Mr. Vikas called Dr. Satish to his cabin and discussed various matters.

“Look, Dr. Satish, I presume that by now you have got full knowledge of our current products. In about four months, there is an international competition to introduce a newly developed product.” Saying this Mr. Vikas gave a data sheet to Dr. Satish and continued, “Think over this and meet me tomorrow morning with your ideas.”

Dr. Satish went to his lab and started thinking about the incoming competition. The next day morning he met Mr. Vikas.

After deliberating for an hour, Mr. Vikas said, “Dr. Satish, your idea of the product appears excellent. But are you sure, with the current staff in your department, you can get a workable model in a couple of months?”

“I am sure. But I should get your support whenever needed.” Dr. Satish.

“My full support is guaranteed. But you also must assure me a new product.”

“Yes sir. To my knowledge, there is no product available in the market today with this functionality. I am pretty sure this product will take the market by storm.” Dr. Satish said confidently.

“Okay then. Start your work on this product right away. Combining software with the mechanical product is a splendid idea. Design carefully and that should be well accepted in the market. All the best!” said Mr. Vikas shaking hands with Dr. Satish.

Dr. Satish picked up the most talented persons from the group, gave an outline of the product and asked for their reaction.

“Sir, the concept is very good. But if it fails to make it at the competition, we will be thrown out of the company. Mr. Vikas is very strict and if anyone fails to keep his or her commitment, there is no other way, but to wind up from the company.” One member expressed himself.

“I am aware of this risk. But remember that we are working as a team. We will have to put in our cent per cent. I am very much sure of our performance. And as you know, I am responsible for the outcome. Rest assured, if we win, it will be our victory. We all will share the credit. But in case, we fail to make it, it will be my shortcoming. I alone will face the consequences. Don’t worry at all about the failure.” Dr. Satish reassured.

A team of twelve persons started working on the project.

After the project took some shape, the model was put to the test under different conditions. On the previous day of the competition, Dr. Satish showed the new model to Mr. Vikas. Everyone was happy to see the new model performing satisfactorily.

The competition organizer group installed quality cameras in the presentation hall of the company of the participating country from where the products would be displayed online in the competition organizing country. The participating companies had set up large screens for their entire workforce to watch the products from various countries.

The online international competition opened up as scheduled.

The newly developed products were being presented one after another.

When the product from LATEST TECHNIC LTD. was announced for the display, the entire workforce of the company was sitting erect awaiting the demonstration of their new product on the large screens.

And to everyone’s disappointment, the new unit refused to perform. Despite repeated trials, the unit did not work at all. Dr. Satish was shocked and was extremely upset. Finally, the display was taken off.  Every soul of LATEST TECHNICS LTD. watching the demonstration was plunged into despair. The developing team in a despondent mood stood on the dais.

After a couple of minutes, the M.D. Mr. Vikas got up from his seat and went on to the dais. The members attending the competition were extremely upset about the fiasco. They were prepared to hear the termination of the entire team who were involved in making the new unit.

Mr. Vikas took the mike in his hand. All the employees of the company were all ears wondering about the next move by the M.D.

“Yes, that was a very disappointing moment. A big opportunity to go worldwide was lost. But I know how diligently Dr. Satish and his team had worked on this project. They had put in sweat and blood in the product. Still this unexpected happened. I would like to tell this team that this is not the end of exhibiting our new product.  Dr. Satish, you should not lose heart. The entire LATEST TECHNIC LTD. is with you. You work on the new model some more and rectify the problems that arose at the last minute. I am sure our product will be full-proof and we will exhibit it, in the next competition.”

There was a big applause.

Satish was almost on the verge of crying. His failure to keep the promise bothered him very much. Mr. Vikas Adhikari went straight to Dr. Satish and put his hand on Dr. Satish’s shoulder. Despondent Dr. Satish looked at Mr. Vikas. His eyes also were filled with tears. Mr. Vikas hugged Dr. Satish and patted him. Both the shoulders were moistened with tears.

All in the auditorium were left dejected.

The pat on the back and a few inspiring words from Mr. Vikas worked miracles on Dr. Satish. Encouraged Dr. Satish to start working on the product with full intensity, along with his team. They implemented some additional features using cutting-edge technology. The entire team considered the project as their own commitment and produced a brand-new product with some outstanding features.

At the next International competition, again the entire employees of LATEST TECHNICS LTD. attended the event. This time Dr. Satish’s team did not have any doubts. The presentation of the product was flawless. All the members of the company were very happy. When the winners were being announced, the staff members of LATEST TECHNICS LTD. were all ears. When the names were being declared, as soon as they heard their company’s name as the winner, the crowd cheered. There was a thundering applause. Some people lifted Dr. Satish on their shoulders and carried him onto dais.

Mr. Vikas Adhikari followed the group and gave a very passionate hug to Dr. Satish. “You have made LATEST TECHNIC LTD. proud. Congratulations to you and your team.”

Mr. Vikas Adhikari shook hands with every member of the team.

“That was possible because of your pat on my back sir, when we had failed in our first attempt. Sir, now, we are ready to take on many more challenges.” Dr. Satish said.

There was yet louder applause.

The human touch to the critical operation of the developing new product had worked wonders.

  

 Vijay Likhite

 

 

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